Returns & Exchanges

We want you to experience the best sleep of your life with the Official Nuzzle™ Pillow, which is why we offer a 30-day risk-free trial period. If you are not completely satisfied with your purchase, you can return your items for a full refund or exchange within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated support team via email or our online portal with your order number and reason for return to begin the process.

• 2.
  Prepare Your Package

  Place the Nuzzle™ Pillow in its original packaging or a secure shipping box, ensuring all components are included to qualify for a full refund.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided by our team to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 5 to 7 business days.