Frequently Asked Questions
Everything you need to know about the world's most comfortable pillow.
What makes the Nuzzle™ Pillow different from regular pillows?
The Nuzzle™ Pillow features NASA-inspired phase-change technology and a unique adjustable layer system that allows you to customize your support level for back, side, or stomach sleeping.
How do I clean my Nuzzle™ Pillow?
The Nuzzle™ Pillow is fully machine washable. Simply remove the outer cover and inner layers, wash on a gentle cycle with cold water, and tumble dry on low heat to maintain its loft.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping within the continental United States usually takes 3-7 business days depending on your location.
Do you offer a sleep trial or return policy?
Yes, we offer a 90-day sleep trial. If you are not completely satisfied with your Nuzzle™ Pillow, you can return it within 90 days of purchase for a full refund.
Does the pillow come in different sizes?
The Nuzzle™ Pillow is available in both Queen and King sizes to fit your specific bedding needs and mattress dimensions.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.